Resources
Insights and best practices at your fingertips.
Featured
Tapping Customer Energy Resources: How VPPs Support Growing Capacity Needs
Tapping Customer Energy Resources: How VPPs Support Growing Capacity Needs
Virtual Power Plants
How SCE is Advancing Energy Equity With LMI Outbound Bill Summaries
Generating Savings for LMI Customers With Personalized Bill Insights
Customer Engagement
+1
LMI Customers
Customer-Centric by Design: Applying Research to the Business Customer Experience
Customer-Centric by Design: Applying Research to the Business Customer Experience
Customer Engagement
+1
Customer Research
Decarbonization Dialogues: Navigating New Load Challenges Building Electrification
Decarbonization Dialogues: Navigating New Load Challenges Building Electrification
Energy Efficiency
Making the Switch: Customer Journeys to Home Electrification
Making the Switch: Customer Journeys to Home Electrification
Customer Engagement
+1
Customer Research
The One-Stop Shop Marketplace at Avangrid
Explore the comprehensive approach to improving customer satisfaction and energy efficiency.
Customer Engagement
Mastering Home Electrification: Barriers and Opportunities
Discover actionable strategies for overcoming hurdles in home electrification.
Customer Research
+1
Energy Efficiency
PSE&G Personalizes the Behavioral Customer Experience with Advanced Segmentation
Provide actionable information to help your customers save energy and money via Uplight's advanced segmentation.
Energy Efficiency
From the Blog
Industry Insights
2019 was the coming of age for Orchestrated EnergyIndustry Insights
5 Takeaways from Accenture’s Research on PersonalizationIndustry Insights
Climate Change, Scaling Clean Energy, and Customer Empowerment