Resources

Insights and best practices at your fingertips.

Streamlining EV Charger & Make Ready Incentives with Bundled Installation

Streamline the EV customer experience with Uplight & Qmerit’s bundled install.

Electric Vehicles
Streamlining Electrification Incentives: At-home EV Charger & Panel Installations Made Easy

Learn how Uplight and Qmerit are helping utilities streamline the EV customer journey.

Electric Vehicles
Boosting Business Customer Engagement with Outbound Communications

Uncover actionable insights for effectively engaging small and medium-sized businesses.

Business Customers
Product Design in Action: Rate Education, Adoption, and Enrollment

Learn how you can deliver a best-in-class customer experience that drives customer awareness, participation, and retention.

Rates Engagement
Establishing Equitable Energy Solutions: Consumer Energy Helps Income-Qualified Customers Save with Offer Center

Learn how Consumers Energy utilized Uplight’s Offer Center to create a frictionless and effortless ecommerce experience.

Customer Engagement
+1
LMI Customers
Avoiding Heatwave Havoc: El Paso Electric Boosts Grid Resiliency with Uplight’s Demand Response

Learn how El Paso Electric mastered the art of building critical load flexibility without compromising on customer comfort, even in the face of triple-digit temperatures.

Demand Management
Driving Utility Engagement in the EV Customer Journey

Read our session summary to understand how utility leaders are thinking about program priorities, what insights they need to inform EV initiatives, and what tools would be useful to achieve desired outcomes.

Customer Engagement
Consumers Energy Helps Customers Weather Winter with Offer Center

Learn how Consumers Energy is enabling income-qualified customers to save an average 10-15% on their bills.

LMI Customers
Unlocking Load Flexibility Potential: Understanding Customer Knowledge, Barriers, and Experiences

Uncover seven key takeaways for utilities to unlock the full potential of load flexibility.

Demand Management
Fourth Annual Uplight Voice of the Energy Customer Research: Is the Engagement Gap Increasing?

Leverage our findings to close the engagement gap to engage and translate energy customer satisfaction into action.

Voice of the Customer Survey

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment