Insights and best practices at your fingertips.

Fourth Annual Uplight Voice of the Energy Customer Research: Is the Engagement Gap Increasing?

Leverage our findings to close the engagement gap to engage and translate energy customer satisfaction into action.

Voice of the Customer Survey
Why We Work at Uplight, a B Corp

Watch the video to hear what our employees have to say.

B Corp / Sustainability
Enrolling for Load Flexibility: Customer Barriers and Motivations

Uncover 3 ways to motivate customers to enroll in programs.

Demand Management
Expanding the Energy Ecosystem: Who Will Energy Customers Let In?

See where utilities rank on customer perceptions of trust, competence, and innovation.

B Corp / Sustainability
Brands and the Clean Energy Ecosystem: Who Will Energy Customers Let In?

Mitigate the effects of climate change by expanding your energy ecosystem.

B Corp / Sustainability
Evergy Helps Income Eligible Customers Save Today and in the Future with Offer Center

Evergy discovers a new way to serve income-eligible customers.

Energy Efficiency
Customer Engagement
LMI Customers
Duke Energy wins Utility Transformation Program of the Year for their Energy Service Subscription pilot, powered by Uplight

Uplight Client, Duke Energy, wins SEPA's Utility Transformation Program of the Year.

Customer Engagement
2022 Annual Research: Voice of the Business Customer

Read our session summary to understand how utility resources — particularly key account managers, aided by rate analytics tools — can most efficiently support your business customer experience as time-varying rates enter the mainstream.

Business Customers
Untangling Customer Energy Data to Support Connected Experiences

Read our session summary to learn strategies to unlock the usability of customer data for personalization, innovation and value creation across the entire energy ecosystem.

Customer Engagement
Six Reasons Why SMBs are Stuck in Their Rate

Help SMBs take advantage of the best rates for them.

Business Customers
Rates Engagement

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment