Resources

Insights and best practices at your fingertips.

Duke Energy wins Utility Transformation Program of the Year for their Energy Service Subscription pilot, powered by Uplight

Uplight Client, Duke Energy, wins SEPA's Utility Transformation Program of the Year.

Customer Engagement
2022 Annual Research: Voice of the Business Customer

Read our session summary to understand how utility resources — particularly key account managers, aided by rate analytics tools — can most efficiently support your business customer experience as time-varying rates enter the mainstream.

Business Customers
Untangling Customer Energy Data to Support Connected Experiences

Read our session summary to learn strategies to unlock the usability of customer data for personalization, innovation and value creation across the entire energy ecosystem.

Customer Engagement
Six Reasons Why SMBs are Stuck in Their Rate

Help SMBs take advantage of the best rates for them.

Business Customers
+1
Rates Engagement
Six Reasons Why Most SMBs Don’t Switch Rates

Uncover 6 key findings from our SMB rate research.

Business Customers
+1
Rates Engagement
How to Make a TOU Rate Transition a Great Customer Experience

Create a connected customer journey that build awareness, inspire confidence, and motivate action.

Rates Engagement
Rates Adoption and Engagement

Uncover the secret formula for a successful rates adoption and experience.

Rates Engagement
The Residential Rates Customer Journey: Motivating Customers to Adopt New Rates

Successfully roll out new rates by building awareness, inspiring confidence, and motivating action.

Rates Engagement
Green Energy Technologies: Gateway to Energy Engagement

Uplight's Voice of the Energy Customer Research: EVs Revealed

Electric Vehicles
+1
Voice of the Customer Survey
Principles of Electric Vehicle Residential Charging

Uncover the 4 principles of residential charging.

Electric Vehicles

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment