Resources

Insights and best practices at your fingertips.

Six Reasons Why Most SMBs Don’t Switch Rates

Uncover 6 key findings from our SMB rate research.

Business Customers
+1
Rates Engagement
How to Make a TOU Rate Transition a Great Customer Experience

Create a connected customer journey that build awareness, inspire confidence, and motivate action.

Rates Engagement
Rates Adoption and Engagement

Uncover the secret formula for a successful rates adoption and experience.

Rates Engagement
The Residential Rates Customer Journey: Motivating Customers to Adopt New Rates

Successfully roll out new rates by building awareness, inspiring confidence, and motivating action.

Rates Engagement
Green Energy Technologies: Gateway to Energy Engagement

Uplight's Voice of the Energy Customer Research: EVs Revealed

Electric Vehicles
+1
Voice of the Customer Survey
Principles of Electric Vehicle Residential Charging

Uncover the 4 principles of residential charging.

Electric Vehicles
Uplight’s Annual Voice of the Energy Customer Survey: Gateway to Energy Engagement with Green Energy Technologies

Uncover 7 key findings that energy providers can use to better engage with their customers.

Electric Vehicles
+1
Voice of the Customer Survey
Real Time Load Management Unlocks Clean Energy Value for All

Real time load management is the missing link for customers and the clean transformation.

Demand Management
+1
Rates Engagement
Jumpstarting your Residential EV Experience with Boots on the Ground and Digital Engagement

Optimize your EV program enrollment using data.

Electric Vehicles
Plugging in After Purchase: How EV Owners Interact With Their Utility

Interviews with EV owners reveal key insights for utilities.

Electric Vehicles

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment