Resources

Insights and best practices at your fingertips.

Making the Switch: Customer Journeys to Home Electrification

Learn customer motivations and barriers to home electrification, and get recommendations to improve the overall customer experience.

Customer Engagement
+1
Customer Research
Turnkey VPPs: Streamlining DER Management for the Decarbonized Grid of the Future

VPPs combine DERs into a single, flexible entity that can expand or contract based on the needs of wholesale or retail energy markets.

Virtual Power Plants
Charged Up & Ready to Roll: A Study of Residential EV Charging Behavior in a TOU Program

Optimize EV charging for sustainable grid management.

Customer Research
+1
Electric Vehicles
A Grid-to-Prosumer Approach to Unified DERMS

Learn how Grid-to-Prosumer DERMS combine grid optimization and flexibility management into a single, end-to-end system.

DERMS
VPP Policy Brief

Explore four key recommendations to accelerate VPP deployment in the U.S.

Virtual Power Plants
Product Design in Action: Rate Education, Adoption, and Enrollment

Learn how you can deliver a best-in-class customer experience that drives customer awareness, participation, and retention.

Customer Research
+1
Rates Engagement
Unlocking Load Flexibility Potential: Understanding Customer Knowledge, Barriers, and Experiences

Uncover seven key takeaways for utilities to unlock the full potential of load flexibility.

Customer Research
+1
Demand Management
Unlocking New Value Streams with Multi-Asset Virtual Power Plants

Learn how VPP platforms seamlessly orchestrate disparate DERs into single dispatchable resources.

Virtual Power Plants
How Flexible Assets Can Deliver Value to CCAs

Get an action plan for Community Choice Aggregation (CCAs) to benefit from digital flexibility management platforms across six critical goals.

DERMS
Enrolling for Load Flexibility: Customer Barriers and Motivations

Uncover 3 ways to motivate customers to enroll in programs.

Customer Research
+1
Demand Management

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