Resources

Insights and best practices at your fingertips.

Streamlining EV Charger & Make Ready Incentives with Bundled Installation

Streamline the EV customer experience with Uplight & Qmerit’s bundled install.

Electric Vehicles
Boosting Business Customer Engagement with Outbound Communications

Uncover actionable insights for effectively engaging small and medium-sized businesses.

Business Customers
Product Design in Action: Rate Education, Adoption, and Enrollment

Learn how you can deliver a best-in-class customer experience that drives customer awareness, participation, and retention.

Customer Research
+1
Rates Engagement
Consumers Energy Helps Customers Weather Winter with Offer Center

Learn how Consumers Energy is enabling income-qualified customers to save an average 10-15% on their bills.

LMI Customers
Unlocking Load Flexibility Potential: Understanding Customer Knowledge, Barriers, and Experiences

Uncover seven key takeaways for utilities to unlock the full potential of load flexibility.

Customer Research
+1
Demand Management
Unlocking New Value Streams with Multi-Asset Virtual Power Plants

Unlocking New Value Streams with Multi-Asset Virtual Power Plants

Virtual Power Plants
How Flexible Assets Can Deliver Value to CCAs

How Flexible Assets Can Deliver Value to CCAs

DERMS
Enrolling for Load Flexibility: Customer Barriers and Motivations

Uncover 3 ways to motivate customers to enroll in programs.

Customer Research
+1
Demand Management
The Download from Down Under: Lessons from Australia’s Energy Transition

Lessons from Australia's Energy Transition eBook

DERMS
Brands and the Clean Energy Ecosystem: Who Will Energy Customers Let In?

Mitigate the effects of climate change by expanding your energy ecosystem.

Sustainability / B Corp

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment