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Solution Brief

Rates Adoption and Engagement

Time-of-use (TOU) rates are increasingly critical to managing the grid, achieving decarbonization goals and integrating distributed energy resources (DERs). However, customer uptake and understanding can be minimal, even causing dips in customer satisfaction.

Learn how utilities can empower customers to select and get the most out of their rate plans—building awareness, inspiring confidence, and motivating action.

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