Customer-Centric by Design: Applying Research to the Business Customer Experience

Priming the (Heat) Pump

Making the Switch: Customer Journeys to Home Electrification

Learn how you can deliver a best-in-class customer experience that drives customer awareness, participation, and retention.

Uncover 6 key findings from our SMB rate research.

Real time load management is the missing link for customers and the clean transformation.

Motivate your energy customers to take action.

Ensure TOU rate adoption while maintaining customer satisfaction.

Create personalized offers and experiences based on your customer’s profiles, preferences, and objectives.

Provide customers a more personalized energy intelligence experience, harnessing data that they already have.