Resources

Insights and best practices at your fingertips.

Puget Sound Energy Drives Rate Enrollment with Uplight and GridX

Puget Sound Energy Drives Rate Program Enrollment with Uplight and GridX

Rates Engagement
Rates Engagement Solution Guide

Rates Engagement Solution Guide

Rates Engagement
Applying a Behavioral Science Lens to Time of Use Rates

Deliver a best-in-class rates experience that drives the customer participation.

Customer Research
+1
Rates Engagement
Product Design in Action: Rate Education, Adoption, and Enrollment

Learn how you can deliver a best-in-class customer experience that drives customer awareness, participation, and retention.

Customer Research
+1
Rates Engagement
Six Reasons Why SMBs are Stuck in Their Rate

Help SMBs take advantage of the best rates for them.

Business Customers
+2
Customer Research
Rates Engagement
Six Reasons Why Most SMBs Don’t Switch Rates

Uncover 6 key findings from our SMB rate research.

Business Customers
+2
Customer Research
Rates Engagement
How to Make a TOU Rate Transition a Great Customer Experience

Create a connected customer journey that build awareness, inspire confidence, and motivate action.

Rates Engagement
The Residential Rates Customer Journey: Motivating Customers to Adopt New Rates

Successfully roll out new rates by building awareness, inspiring confidence, and motivating action.

Customer Research
+1
Rates Engagement
Real Time Load Management Unlocks Clean Energy Value for All

Real time load management is the missing link for customers and the clean transformation.

Demand Management
+1
Rates Engagement
Rates Adoption and Experience

Turn rates into opportunities for customers, not frustrations.

Rates Engagement

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