Marketplace
Provide a central hub for customers to purchase energy efficient products with instant rebates applied and enroll in utility-sponsored programs.
Learn MoreServing the most customers in the US, Uplight’s energy Marketplace has a higher Net Promoter Score than Netflix or Amazon.
2018 Grid Edge Award
Uplight helps NYSEG and RG&E streamline the new customer energy experience
What We Deliver
Connect your customers with instant rebates and programs through a seamless customer experience.
One-stop shop
Uplight’s industry leading Marketplace features the broadest set of utility offerings, including:
Instant rebates
Customers can instantly apply for rebates on Marketplace using information they already know. Other common points of friction like requiring an account number or creating a login are purposefully absent, making it easier than ever for customers to participate—driving increased transactions for utilities.
Personalized engagement
Uplight includes dedicated multichannel marketing services to drive customers to the Marketplace. Marketing includes personalized recommendations for products and programs, resulting in higher conversions.
Cross-sell and upsell
Uplight uses retail best practices to bundle and cross-sell products—boosting the value of each transaction and saving even more energy while increasing customer satisfaction. Personalized product recommendations throughout the check-out process also boost sales.
Bundled Programs
Uplight's Marketplace can bundle program enrollments with the purchase of a product, helping utilities meet their goals faster. Typically over 60% of eligible customers purchasing a smart thermostat also enroll in demand response (DR) programs.
Marketplace Resources
Case Study
Connecting Marketplace and Demand Response to drive 4X higher program enrollment
Consumers Energy, in partnership with Uplight and Google, created a connected energy experience that helps customers save money and energy.
Watch NowBoosting Smart Thermostat Sales and DR Program Enrollment
Uplight, NYSEG, and RG&E won the 2018 Grid Edge Award Winning Solution for bundling DR program enrollment with smart thermostat purchases. This innovative solution drove a 365% increase in smart thermostat sales and a 38% increase in DR program enrollment.
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