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The Uplight Energy Experience Blog

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Video: Understanding Residential Energy Portal Usage

Many utilities use residential customer energy portals to improve customer engagement. Ihno Lee, Senior Behavioral Scientist at Uplight, conducted research to find out how customers used the portal, why non-active users didn’t, and how to maximize portal engagement for both active and inactive users. Watch the video to learn more!

By Crystal Leaver on June 04, 2021

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