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Reaching LMI Customers with Personalized Bundled Offers

The COVID-19 pandemic exposed what most utilities already knew–low to moderate income (LMI) customers carry a proportionally higher energy burden. Not being able to heat or cool a home to a comfortable temperature can have significant impacts on well-being and health.  Uplight research found that in 2021, 32% of lower-income customers reported struggling to pay
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By Crystal Leaver on August 03, 2021

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