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A New Category in the Utility Industry is Coming—Here’s How I Know.

Looking back on 2019, there’s a new category of utility software technology beginning to emerge. It’s not horizontal CIS, CRM, or ERP. It’s vertical software developed specifically for the utility industry to manage the customer energy experience. Here’s how I know. First, vertical SaaS—cloud-hosted software developed for a specific industry vertical—is hot right now. According
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