Resources

Insights and best practices at your fingertips.

The One-Stop Shop Marketplace at Avangrid

Explore the comprehensive approach to improving customer satisfaction and energy efficiency.

Customer Engagement
Mastering Home Electrification: Barriers and Opportunities

Discover actionable strategies for overcoming hurdles in home electrification.

Customer Research
+1
Energy Efficiency
Charged Up & Ready to Roll: A Study of Residential EV Charging Behavior in a TOU Program

Optimize EV charging for sustainable grid management.

Customer Research
+1
Electric Vehicles
Applying a Behavioral Science Lens to Time of Use Rates

Deliver a best-in-class rates experience that drives the customer participation.

Customer Research
+1
Rates Engagement
PSE&G Personalizes the Behavioral Customer Experience with Advanced Segmentation

Provide actionable information to help your customers save energy and money via Uplight's advanced segmentation.

Energy Efficiency
Streamlining EV Charger & Make Ready Incentives with Bundled Installation

Streamline the EV customer experience with Uplight & Qmerit’s bundled install.

Electric Vehicles
Streamlining Electrification Incentives: At-home EV Charger & Panel Installations Made Easy

Learn how Uplight and Qmerit are helping utilities streamline the EV customer journey.

Electric Vehicles
Product Design in Action: Rate Education, Adoption, and Enrollment

Learn how you can deliver a best-in-class customer experience that drives customer awareness, participation, and retention.

Customer Research
+1
Rates Engagement
Establishing Equitable Energy Solutions: Consumer Energy Helps Income-Qualified Customers Save with Offer Center

Learn how Consumers Energy utilized Uplight’s Offer Center to create a frictionless and effortless ecommerce experience.

Customer Engagement
+1
LMI Customers
Charge Ahead: VPPs Transform EVs from Grid Challenge to Solution

Charge Ahead: VPPs Transform EVs from Grid Challenge to Solution

Electric Vehicles

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Climate Change, Scaling Clean Energy, and Customer Empowerment