Resources

Insights and best practices at your fingertips.

Video: Residential Customer Energy Portal Research

Why do customers log into their utility's Residential Portal?

Energy Efficiency
Uplight’s Impact on Our Planet, People & Community in 2020

Uplight's Impact on Our Planet, People & Community in 2020

B Corp / Sustainability
Connecting the Dots with the Residential Online Portal

Create personalized offers and experiences based on your customer’s profiles, preferences, and objectives.

Customer Engagement
Harnessing AMI Data and Empowering Customers with AMI Alerts

Provide customers a more personalized energy intelligence experience, harnessing data that they already have.

Customer Engagement
Supercharge Your Utility Marketplace with Four Principles of Ecommerce

Supercharge Your Utility Marketplace with Four Principles of Ecommerce

Digital Engagement for Business Customers: Improving Satisfaction and ROI

Digital Engagement for Business Customers: Improving Satisfaction and ROI

Business Customers
Video: Marketplace

Be the center of all things energy-related.

Energy Efficiency
Bridging the Gap: Driving Energy Customer Action

Uncover six opportunities to engage energy customers and drive program participation.

Customer Engagement
+1
Voice of the Customer Survey
Video: Non-residential Solutions

Better engage the critical segment that makes up two-thirds of your load and revenue.

Business Customers
+1
Customer Engagement
SECC Webinar – Demand Response: What Have We Learned and What’s to Come?

SECC Webinar - Demand Response: What Have We Learned and What’s to Come?

Demand Management

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