Resources

Insights and best practices at your fingertips.

Earth Day: The “Black Friday of Spring” for Utility Marketplaces

More savings for more customers.

B Corp / Sustainability
Barriers and Opportunities for Utility Marketplaces

A comprehensive, one-stop energy shop.

Energy Efficiency
Demand Response for All Seasons: Introducing Gas DR

Learn how to optimize your DR program for year round-effectiveness

Demand Management
Bridging the Gap: Keeping Up With Modern Energy Customer Expectations

Track the evolution of modern energy customer expectations.

Customer Engagement
+2
LMI Customers
Voice of the Customer Survey
Bridging the Gap: Keeping Up with Modern Customer Expectations

Motivate your energy customers to take action.

Energy Efficiency
+4
Customer Engagement
LMI Customers
Voice of the Customer Survey
Rates Engagement
Introducing Plus: Simplify Energy Decisions with Smart Bundles

Increase customer engagement and enrollments.

Customer Engagement
TOU Optimization: Taking the Guesswork Out of TOU Rates with Demand Response

Ensure TOU rate adoption while maintaining customer satisfaction.

Demand Management
+1
Rates Engagement
Video: Residential Customer Energy Portal Research

Why do customers log into their utility's Residential Portal?

Energy Efficiency
Uplight’s Impact on Our Planet, People & Community in 2020

Uplight's Impact on Our Planet, People & Community in 2020

B Corp / Sustainability
Connecting the Dots with the Residential Online Portal

Create personalized offers and experiences based on your customer’s profiles, preferences, and objectives.

Customer Engagement

From the Blog

2019 was the coming of age for Orchestrated Energy
5 Takeaways from Accenture’s Research on Personalization
Climate Change, Scaling Clean Energy, and Customer Empowerment