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Table Takeaways: The building blocks of successful business customer engagement

This post was originally published on FirstFuel’s website. FirstFuel is now Uplight. “There’s an inherent fear that every customer is different, so how can you create something unique for each out of [the] plethora you have?” – Utility Executive According to a recent Navigant study, 52% of utility executives name ‘increasing customer satisfaction/NPS’ as their
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