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Takeaways from the J.D. Power 2022 Sustainability Index
J.D. Power’s Sustainability Index “evaluates electric utility customer awareness, support, engagement and advocacy for their local utility’s climate sustainability programs and goals,” surveying 71, 959 business and residential utility customers in 2022. The survey found that while 81% of electric utility customers have a utility with a carbon-reduction target, most of their customers aren’t aware
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