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“What’s Old is New Again”: How Customer-Centric Strategies Deliver Generation and T&D Growth
Customer-centric strategies for utilities are often associated with diversified growth and the transition of the utility role to an integrator of energy services. While this is certainly an important motivation for customer-centric strategies, utilities should not overlook, in its simplicity, how these strategies can drive their bread-and-butter of generation and transmission and distribution (T&D) growth.
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