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The Uplight Energy Experience Blog

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4 Best Practices for Reducing Cost-to-Serve for Business Customers

No matter how great of service a utility provides—cheap and reliable power, top-notch customer experience, advanced technology options—one issue remains consistently difficult to overcome: the creeping growth in service costs. Despite better overall performance from North American utilities in 2019, more customers today are likely to reach out to utility customer support teams than they
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