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The Results are in (JDP) – Businesses Want More from their Electric Utility

Many of us in the utility industry keep a close watch on the annual J.D. Power Satisfaction Study to get a pulse check on how energy customers are feeling about their engagement from their providers. Unfortunately, the results from the J.D. Power 2023 Electric Utility Business Customer Satisfaction Study aren’t painting as rosy a picture
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By Emily Rich on February 19, 2024

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