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Ebooks

The Top Three Mistakes in Home Energy Reports

How does a utility make sure to get the most out of their home energy reports?

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The 10 Most Valuable Insights From Accenture’s SMB New Energy Consumer Report

The 10 most valuable insights from Accenture.

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Five Best Practices for a Successful Rate Rollout

Successfully roll out TOU rates with personalized, proactive approach.

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The Four Challenges of Modern Utility Customer Care

Resolve customer calls before they begin.

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The Amazon Effect

Energy in the on-demand era and what it means for utilities.

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Engaging Low-Income Customers

Unlocking modern low-income customer engagement.

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Creating the Personalized Utility

Transform your business into the Amazon, Netflix or Lyft of energy.

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Obstacles to Modern DSM

Achieving goals and meeting customer expectations.

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Three Challenges for Energy Efficiency Program Portfolio Management

Take control over your energy efficiency program portfolio.

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Why Modern Customer Energy Assessments Matter

Six reasons why assessments are still critical to your customer engagement strategy.

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The Time is Now: Demand More from DR

Rethinking demand response: creating more impact and comfort.

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Know Your Customers

Three keys to serving the business customers of the future...today.

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The Future of Business Customer Engagement

Missing the mark with your business customers?

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